FAQ | SUPER SACK ANSWERS
Delivery Fees start at $150 (fee includes a forklift to unload on driveway).
During peak season (February - June & October - November) our minimum order for delivery is 3 super sacks.
Cancelled orders are subject to a restocking fee which may vary by product.
The Assembly of a Supersack includes the sack + pallet + product.
For 1(one) sack orders, we will confirm delivery date based on truck availability.
Loading: Supersacks can only be loaded onto a pickup truck or utility trailer. TGU does not load supersacks in SUV’s, Vans, or pick-up trucks with a shell cover. if the pick-up truck has a retractable cover, we can load the supersack IF the retractable cover fully retracts.
Super Sacks weight between 1,000lbs to 3,000lbs each and depending on the product sacked. Sacks and pallets are non-refundable.
If you are re-using a supersack and bring it to TGU for re-filling, TGU reserves the right to decide whether or not the re-used sack is safe to re-use. If TGU sees the sack is NOT safe to re-use, you may have to purchase a new sack assembly.
If picking up: Super Sacks must be pre-ordered 24 hours in advance from TGU Windfern or TGU Brittmoore.
Super Sacks are made with a full cubic yard.
TGU Super Sacks hold 1 cubic yard of material. Delivery fees are based on distance from 9945 Windfern Rd. Houston, TX 77064 to the destination of the product. All deliveries require the use of a forklift to unload the sacks. Sacks can be unloaded and staged on a driveway or parking space. A short Flat Bed can take up to 9 products and an 18-wheeler flatbed can deliver up to 18 different products. For more information please send us a note via our contact link http://thegroundup.com/contact/
Super Sack deliveries are done M-F from 7am to 3pm. Saturday deliveries are available during high season.
*SUPER SACK DELIVERY FEES ARE BASED ON DISTANCE FROM 9945 WINDFERN RD. TO THE JOB SITE. 16 PRODUCTS MAY BE DELIVERED IN ONE LOAD.*